Policies & Procedures

Brevard C.A.R.E.S. Policies & Procedures

OP BC 1001 Service Planning Coordination and Family Team Conferencing
OP BC 1002 – Assessment and Strength Discovery
OP BC 1003 CARES Utilization Management System
OP BC 1004 – Referrals that do not fit Entrance Criteria
OP BC 1005 – Access to Services Screening and Intake
OP BC 1006 – Transitioning Families from the Dependency System
OP BC 1008 – Documentation
OP BC 1009 – Custody not Established Services to Immigrants or Refugees
OP BC 1010 CARES Closing Procedure
OP BC 1011 – Families Referred Recurrent Times
OP BC 1012 Case Review Procedure
OP BC 1013 – Service Philosophy and Recidivism Assessment
OP BC 1015 CARES Service Monitoring and Re Assessment
OP BC 1016 – Aftercare and Transition Planning
OP BC 1017 – Services Provided to Employees
OP BC 1018 CARES Intensive Case Management and On Call Procedure
OP BC 1019 – CARES Flex Funds
OP BC 1022 – Employee Safety Procedure
OP BC 1025 CARES Family Support Case Tracks
OP BC 1027 Child Protective Investigators Flex Fund Policy
OP BC 1030 Head Start Delivery
OP BC 1034 CARES Non Judicial In Home Services
OP BC 1035 – Targeted Case Management – Case Load Limitations
OP BC 1036 Performance Quality Improvement
OP BC 1039 – Behavior Support and Management
OP BC 1044 – Brevard Cares Cribs for Kids
OP BC 1045 – Targeted Case Management-Supervision Logs
OP BC 1046 – Targeted Case Management-Adult and Children Care Manager Certification and Supervisor Certification
OP BC 1047 Family Support
OP BC 1048 Safety Management Team Services
OP BC 1049 – Mobile Response Team
OP BC 1050 Family Systems Trauma Team
OP1144 Critical Incident Reporting and Analysis System and the Critical Incident Rapid Response Team
OP1158 – On Call Procedure Protocol
OP1227 Care Manager Career Ladder Policy

Privacy Policy

This Website is owned and operated on behalf of Brevard C.A.R.E.S. We recognize that visitors to our site may be concerned about the information they provide to us, and how we treat that information. This Privacy Policy addresses those concerns. Due to the rapidly evolving technologies on the Internet, we may occasionally update this policy. All revisions will be posted to this site. A revised Privacy Policy will apply only to data collected subsequent to its effective date.

If you have any questions about our Privacy Policy, you can contact us at:

Brevard C.A.R.E.S. Office of Public Relations c/o Brevard Family Partnership

2301 W. Eau Gallie Blvd., Suite 104 Melbourne, FL 32935

We are available to answer your questions or hear your concerns.

Brevard C.A.R.E.S. uses its best effort to respect the privacy of its online visitors. In general, when you visit our Website and access information, you remain anonymous. This means that we do not collect personally identifiable information from individuals unless they provide it to us voluntarily and knowingly. We do not require you to register or provide information to us in order to view our site. Brevard C.A.R.E.S. only gathers personally identifiable data, such as names, addresses, zip/postal codes, e-mail address, etc., when voluntarily submitted by a visitor. For example, personally identifiable information may be collected in order to respond to a stated desire to make a financial donation online. This information is used for internal purposes solely by Brevard C.A.R.E.S. or other entities that are involved in the operation of this site. Brevard C.A.R.E.S. lists are never sold to third parties. We will only share personally identifiable information with third parties when (i) the person submitting the information authorizes us to share it; (ii) sharing the information is a necessary operation of the site, for instance, to process a credit card transaction; or (iii) we are required by law. Brevard C.A.R.E.S. has no control over or responsibility for the data collection and use practices of third parties.

We may provide links to third party sites. Since we do not control those Websites, we encourage you to review the privacy policies posted on these third party sites.

We care about the safety and security of your transaction. Our merchant services provider uses high grade encryption and the https security protocol to communicate with your browser software. This method is the industry standard for security protocol, which makes it extremely difficult for anyone else to intercept the credit card information you send to us. Companies we work with to process credit card transactions also use high grade encryption and security protocols. Contributions may also be made as follows:


Brevard C.A.R.E.S.
Office of Public Relations c/o Brevard Family Partnership
2301 W. Eau Gallie Blvd., Suite 104 Melbourne, FL 32935


Office of Public Relations
Brevard C.A.R.E.S.
8:30 a.m. – 5:00 p.m. EST
(321) 752-4650, ext. 3047

Yes. The same high grade encryption and https security protocols used for financial transactions on our site are used in collecting personal information. You can help BREVARD C.A.R.E.S. maintain the accuracy of your information by notifying us of any changes in your address, title, phone number or e-mail address. To update your personal data write to us at:

Brevard C.A.R.E.S. Office of Public Relations c/o Brevard Family Partnership
2301 W. Eau Gallie Blvd., Suite 104
Melbourne, FL 32935

If at any time you wish to stop receiving our electronic newsletter or to be removed from our email list, you can unsubscribe from that list as explained in each message. We do not share email addresses with other organizations.

In addition to maintaining privacy and security controls over information you share with us, Brevard C.A.R.E.S. works to accurately process your information. Brevard C.A.R.E.S. employs error checking procedures to make certain transactions are processed completely and accurately. As necessary, changes are made to improve our systems and independent, external and internal audits are conducted to ensure the privacy, security and appropriate processing of your information on our site.

Visitors should be aware that non-personal information and data may be automatically collected by the Brevard C.A.R.E.S. Website through the use of “cookies.” “Cookies” are small text files a Website can use to recognize repeat visitors, facilitate the visitors’ ongoing access to and use of the site, and allow a site to track usage behavior and compile aggregate data that will allow content improvements. Cookies are not programs that come onto a visitor’s system and damage files. Generally, cookies work by assigning a unique number to the visitor that has no meaning outside the assigning site. If a visitor does not want information collected through the use of cookies, there is a simple procedure in most browsers that allows the visitor to deny or accept the cookie feature. Brevard C.A.R.E.S. uses “cookie” technology only to obtain non-personal information from its online visitors in order to improve visitors’ online experience and facilitate their visit within our site.

Thank you for visiting our site. Please contact us should you have any questions about the operation of the site.

Auxiliary Aids for Persons With Disabilities & Persons with Limited English Proficiency

To support effective communications for customers who are deaf or hard-of-hearing or have limited English proficiency in accordance with the Americans with Disabilities ACT of 1990 Brevard C.A.R.E.S. provides assistance with access to services.  For more information contact Brevard C.A.R.E.S. Executive Director at (321) 632-2737.

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